Royale Africa, part of the Royale International Group, has access to worldwide transit hubs on five continents. Online purchases in the UK or USA are easy. The company’s overseas offices receive parcels from different regions and suppliers, consolidate them, and ship them to South Africa as a single shipment.
The delivery service partner (DSP) service is booked online and tailored to the customer’s needs, including flexible collection times. Royale Africa handles customs clearances on both sides while providing clients with detailed documentation.
Prepaid and 30-day accounts are available through the company. Contact the customer service team online for assistance.
Dear Client,
We regret to inform you that deceptive emails have been reportedly sent to all our customers, falsely claiming to represent Royale International.
These fraudulent emails inform you that we have changed our bank and bank account number and request that you update your payment systems.
This is incorrect and an attempt at Fraud.
We do not bank with Standard Bank and have not changed any of our company details.
If you suspect that there already has been a fraudulent transaction, Standard Bank have advised us that it should be reported to your own bank first and a fraud case opened.
Please inform our accounts team immediately if this is the case at accounts@royaleafrica.com
To help you distinguish authentic correspondence from Royale International:
We have a commitment to your security. If you encounter any suspicious emails purporting to be from Royale International, we kindly request that you forward them to us at customerservices@royaleafrica.com for thorough investigation.